Resident FAQs

Answers to your frequently asked questions

• Can you hold a place before I apply?

  We can hold a unit providing you have applied and met the qualification standards .

• Do I pay first month’s rent and last month’s rent with my security deposit?

  One month security deposits for approved status or two months for conditional approval. This varies per applicant.

• How old do you have to be to apply?

  All applicants over the age of 18 years must apply and meet the qualification standards .

• Is the deposit refundable?

  This is determined after the post move-out inspection.

• Who needs a cosigner?

  This varies per applicant and depends on credit and income requirements.

• You have a property I want to rent. How do I apply?

  All allocations are submitted online.

• How do I pay rent?

  Rent payments are collected online. All residents have 24/7 access to their portal.

• I want to get a pet. What do I do?

  If the property is pet friendly, you will need owners consent. Breed restrictions do apply and a pet fee will be charged accordingly.

• I want to move out, but my roommate wants to stay. What do I do?

  Contact management for details.

• My lease expiration is coming and I want to move out. What do I do?

  Refer to your lease terms and following instructions.

• Who is responsible for paying for repairs & maintenance requests?

  Routine service requests are maintained by management on owners behalf.